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        <title>Next14 System Status</title>
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        <description><![CDATA[Status Feed]]></description>
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                                                                <language>en</language>
        <lastBuildDate>Sat, 25 Apr 2026 18:42:49 +0000</lastBuildDate>
                <item>
            <title><![CDATA[Update of BackOffice DB]]></title>
                        <link>https://status.next14.com/incident/46/</link>
            <guid isPermaLink="true">https://status.next14.com/incident/46/</guid>
            <description><![CDATA[We will be performing a scheduled database update to improve system performance and security. 
This is a back-office database and online services and console access WILL NOT be impacted.

If you experience any issues during or after the update, please use support form at: https://next14.atlassian.net/servicedesk/customer/portal/6]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Next14 System Status</dc:creator>
            <pubDate>Thu, 27 Feb 2025 09:35:57 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Database Update]]></title>
                        <link>https://status.next14.com/incident/45/</link>
            <guid isPermaLink="true">https://status.next14.com/incident/45/</guid>
            <description><![CDATA[We will be performing a scheduled database update to improve system performance and security. During this time, some services may be temporarily unavailable.
We appreciate your patience and will provide updates as the maintenance progresses. If you experience any issues after the update, please use support form at: https://next14.atlassian.net/servicedesk/customer/portal/6

Advertising and Tracking Services will continue to work regularly during the update.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Next14 System Status</dc:creator>
            <pubDate>Wed, 26 Feb 2025 11:28:31 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Infrastructure Maintenance on Push DSP]]></title>
                        <link>https://status.next14.com/incident/44/</link>
            <guid isPermaLink="true">https://status.next14.com/incident/44/</guid>
            <description><![CDATA[Push DSP Component Kariboo will undergo extraordinary maintenance on May 2nd.
During the activity Push Campaigns and Mobile Tracking will be offline.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Next14 System Status</dc:creator>
            <pubDate>Thu, 20 Apr 2023 09:56:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Kariboo DSP data slowed down]]></title>
                        <link>https://status.next14.com/incident/43/</link>
            <guid isPermaLink="true">https://status.next14.com/incident/43/</guid>
            <description><![CDATA[Incident solved]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Next14 System Status</dc:creator>
            <pubDate>Mon, 24 Oct 2022 16:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Delay during processing]]></title>
                        <link>https://status.next14.com/incident/42/</link>
            <guid isPermaLink="true">https://status.next14.com/incident/42/</guid>
            <description><![CDATA[Some stats are not updated, we are investigating the issue]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Next14 System Status</dc:creator>
            <pubDate>Fri, 26 Aug 2022 10:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Delay in Mobile Push DSP data]]></title>
                        <link>https://status.next14.com/incident/40/</link>
            <guid isPermaLink="true">https://status.next14.com/incident/40/</guid>
            <description><![CDATA[A delay in the data-pipeline occurred at 2.20 UTC. The queue which is parsing the data fully recovered at 13.00 UTC. All Mobile Push campaigns are running regularly.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Next14 System Status</dc:creator>
            <pubDate>Thu, 28 Apr 2022 02:20:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[DSP stats delayed]]></title>
                        <link>https://status.next14.com/incident/39/</link>
            <guid isPermaLink="true">https://status.next14.com/incident/39/</guid>
            <description><![CDATA[Reporting from all the platforms is recovered. Things seem smoother here than at Facebook's ;-)]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Next14 System Status</dc:creator>
            <pubDate>Sun, 03 Oct 2021 22:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Amazon DSP Stats Interruption]]></title>
                        <link>https://status.next14.com/incident/38/</link>
            <guid isPermaLink="true">https://status.next14.com/incident/38/</guid>
            <description><![CDATA[Issue with Amazon DSP related to delay in Amazon DSP reporting is solved.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Next14 System Status</dc:creator>
            <pubDate>Fri, 06 Aug 2021 17:00:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Problema sul Back End della piattaforma]]></title>
                        <link>https://status.next14.com/incident/36/</link>
            <guid isPermaLink="true">https://status.next14.com/incident/36/</guid>
            <description><![CDATA[Il problema è rientrato, stiamo proseguendo le analisi per identificare la causa del disservizio.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Next14 System Status</dc:creator>
            <pubDate>Tue, 06 Jul 2021 15:30:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Tableau Server Maintenance]]></title>
                        <link>https://status.next14.com/incident/35/</link>
            <guid isPermaLink="true">https://status.next14.com/incident/35/</guid>
            <description><![CDATA[We are performing scheduled Tableau server maintenance on Monday, 22th February 2021 from 18:00 CET to 19:30 CET.

Please note that during the maintenance period dashboards may return an error. If you receive an error, please retry your request after the maintenance window has ended.

Please note that there will be no interruption to ad-serving or reporting data collection during this maintenance. If you have any questions, please contact us by creating a Support ticket at support@next14.com]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Next14 System Status</dc:creator>
            <pubDate>Mon, 22 Feb 2021 10:55:28 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Delay on Amazon DSP data]]></title>
                        <link>https://status.next14.com/incident/34/</link>
            <guid isPermaLink="true">https://status.next14.com/incident/34/</guid>
            <description><![CDATA[Due to a problem on Amazon side we are experiencing some delays on DSP reporting. Root cause has been identified, we are waiting them to fix the issue.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Next14 System Status</dc:creator>
            <pubDate>Tue, 09 Feb 2021 09:21:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Scheduled Database Maintenance]]></title>
                        <link>https://status.next14.com/incident/33/</link>
            <guid isPermaLink="true">https://status.next14.com/incident/33/</guid>
            <description><![CDATA[We are performing scheduled database maintenance on Monday, 08th February 2021 from 18:00 CET to 19:30 CET.

Please note that during the maintenance period Console UI and Console API services may return an error. If you receive an error, please retry your request after the maintenance window has ended.

Please note that there will be no interruption to ad-serving or reporting data collection during this maintenance. If you have any questions, please contact us by creating a Support ticket at support@next14.com]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Next14 System Status</dc:creator>
            <pubDate>Mon, 08 Feb 2021 17:35:09 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Scheduled Database Maintenance]]></title>
                        <link>https://status.next14.com/incident/32/</link>
            <guid isPermaLink="true">https://status.next14.com/incident/32/</guid>
            <description><![CDATA[We are performing scheduled database maintenance on Monday, 25th January 2021 from 18:00 CET to 19:00 CET.

Please note that during the maintenance period Console UI and Console API services may return an error. If you receive an error, please retry your request after the maintenance window has ended.

Please note that there will be no interruption to ad-serving or reporting data collection during this maintenance. If you have any questions, please contact us by creating a Support ticket at support@next14.com]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Next14 System Status</dc:creator>
            <pubDate>Mon, 25 Jan 2021 14:42:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Scheduled Database Maintenance]]></title>
                        <link>https://status.next14.com/incident/31/</link>
            <guid isPermaLink="true">https://status.next14.com/incident/31/</guid>
            <description><![CDATA[We are performing scheduled database maintenance on Tuesday, 19th January 2021 from 18:00 CET to 19:00 CET.

Please note that during the maintenance period Console UI and Console API services may return an error. If you receive an error, please retry your request after the maintenance window has ended.

Please note that there will be no interruption to ad-serving or reporting data collection during this maintenance. If you have any questions, please contact us by creating a Support ticket at support@next14.com]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Next14 System Status</dc:creator>
            <pubDate>Thu, 14 Jan 2021 16:04:49 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Data Delay]]></title>
                        <link>https://status.next14.com/incident/30/</link>
            <guid isPermaLink="true">https://status.next14.com/incident/30/</guid>
            <description><![CDATA[There is a delay in data processing. We are working on the solution]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Next14 System Status</dc:creator>
            <pubDate>Mon, 14 Dec 2020 09:34:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Dashboards are down]]></title>
                        <link>https://status.next14.com/incident/28/</link>
            <guid isPermaLink="true">https://status.next14.com/incident/28/</guid>
            <description><![CDATA[Due to an internal issue, some dashboards are currently not available. Issue has been identify, we are currently working on a solution

-- SOLVED --]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Next14 System Status</dc:creator>
            <pubDate>Fri, 11 Dec 2020 08:58:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Amazon DSP has stats delay]]></title>
                        <link>https://status.next14.com/incident/27/</link>
            <guid isPermaLink="true">https://status.next14.com/incident/27/</guid>
            <description><![CDATA[For some advertisers we are experiencing a stats delay.

Root cause has been identified, currently under resolution. 

Issue was on amazon side: this error corresponds to total number of rows in the generated report being high. The limit is 100000 rows.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Next14 System Status</dc:creator>
            <pubDate>Thu, 19 Nov 2020 08:22:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Delay in Amazon DSP Stats]]></title>
                        <link>https://status.next14.com/incident/26/</link>
            <guid isPermaLink="true">https://status.next14.com/incident/26/</guid>
            <description><![CDATA[Amazon DSP stats could be delayed, the issue is currently under investigation.

Issue was on amazon side, it has been fixed and data was already re-processed.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Next14 System Status</dc:creator>
            <pubDate>Mon, 02 Nov 2020 11:41:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Sales Data Missing for Amazon DSP]]></title>
                        <link>https://status.next14.com/incident/25/</link>
            <guid isPermaLink="true">https://status.next14.com/incident/25/</guid>
            <description><![CDATA[Due to a bug on Amazon side, sales data are missing for the last few days. We are working with Amazon on a solution.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Next14 System Status</dc:creator>
            <pubDate>Fri, 09 Oct 2020 15:38:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Reporting delay on Amazon data]]></title>
                        <link>https://status.next14.com/incident/24/</link>
            <guid isPermaLink="true">https://status.next14.com/incident/24/</guid>
            <description><![CDATA[We are experiencing a delay in data coming from Amazon Search and Amazon DSP, currently under investigation.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Next14 System Status</dc:creator>
            <pubDate>Thu, 01 Oct 2020 15:18:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Data Delay]]></title>
                        <link>https://status.next14.com/incident/23/</link>
            <guid isPermaLink="true">https://status.next14.com/incident/23/</guid>
            <description><![CDATA[There is a delay in data processing. We are working on the solution]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Next14 System Status</dc:creator>
            <pubDate>Wed, 16 Sep 2020 08:33:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Data delay]]></title>
                        <link>https://status.next14.com/incident/22/</link>
            <guid isPermaLink="true">https://status.next14.com/incident/22/</guid>
            <description><![CDATA[There is a delay in data processing. We are working on the solution]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Next14 System Status</dc:creator>
            <pubDate>Wed, 09 Sep 2020 09:09:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Dashboard not available for some advertisers]]></title>
                        <link>https://status.next14.com/incident/21/</link>
            <guid isPermaLink="true">https://status.next14.com/incident/21/</guid>
            <description><![CDATA[An error message is displayed instead of the dashboard, issue is currently under investigation]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Next14 System Status</dc:creator>
            <pubDate>Tue, 07 Jul 2020 14:32:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Stats could be delayed]]></title>
                        <link>https://status.next14.com/incident/20/</link>
            <guid isPermaLink="true">https://status.next14.com/incident/20/</guid>
            <description><![CDATA[Today's stats might be delayed...]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Next14 System Status</dc:creator>
            <pubDate>Tue, 07 Jul 2020 08:03:48 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Google Login In Not Available]]></title>
                        <link>https://status.next14.com/incident/19/</link>
            <guid isPermaLink="true">https://status.next14.com/incident/19/</guid>
            <description><![CDATA[Due to technical issue Login with Google is not available.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Next14 System Status</dc:creator>
            <pubDate>Mon, 29 Jun 2020 10:45:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Stats could be delayed]]></title>
                        <link>https://status.next14.com/incident/18/</link>
            <guid isPermaLink="true">https://status.next14.com/incident/18/</guid>
            <description><![CDATA[Today's stats might be delayed due to a technical issue. We are working on it.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Next14 System Status</dc:creator>
            <pubDate>Thu, 28 May 2020 13:36:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Store Plus Sensor Network Partially Down]]></title>
                        <link>https://status.next14.com/incident/17/</link>
            <guid isPermaLink="true">https://status.next14.com/incident/17/</guid>
            <description><![CDATA[We are having problems with some Store Plus Sensors. Root cause has been identified, we are working on it.

SOLVED]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Next14 System Status</dc:creator>
            <pubDate>Mon, 11 May 2020 08:53:00 +0000</pubDate>
                                                                                                        </item>
                <item>
            <title><![CDATA[Amazon DSP has stats delay]]></title>
                        <link>https://status.next14.com/incident/16/</link>
            <guid isPermaLink="true">https://status.next14.com/incident/16/</guid>
            <description><![CDATA[For some advertisers we are experiencing a stats delay.

Root cause has been identified, currently under resolution.

The error was due to an old file, with missing columns, Amazon was sending us despite the fact that it was cancelled.]]></description>
                        <dc:creator xmlns:dc="http://purl.org/dc/elements/1.1/">Next14 System Status</dc:creator>
            <pubDate>Thu, 02 Apr 2020 08:38:00 +0000</pubDate>
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