Next14 System Status https://status.next14.com/ 2026-04-25T16:57:36+00:00 Next14 System Status <![CDATA[Update of BackOffice DB]]> https://status.next14.com/incident/46/ We will be performing a scheduled database update to improve system performance and security. This is a back-office database and online services and console access WILL NOT be impacted.

If you experience any issues during or after the update, please use support form at: https://next14.atlassian.net/servicedesk/customer/portal/6

]]> 2025-02-27T09:35:57+00:00 Next14 System Status <![CDATA[Database Update]]> https://status.next14.com/incident/45/ We will be performing a scheduled database update to improve system performance and security. During this time, some services may be temporarily unavailable. We appreciate your patience and will provide updates as the maintenance progresses. If you experience any issues after the update, please use support form at: https://next14.atlassian.net/servicedesk/customer/portal/6

Advertising and Tracking Services will continue to work regularly during the update.

]]> 2025-02-26T11:28:31+00:00 Next14 System Status <![CDATA[Infrastructure Maintenance on Push DSP]]> https://status.next14.com/incident/44/ Push DSP Component Kariboo will undergo extraordinary maintenance on May 2nd. During the activity Push Campaigns and Mobile Tracking will be offline.

]]> 2023-04-20T09:56:00+00:00 Next14 System Status <![CDATA[Kariboo DSP data slowed down]]> https://status.next14.com/incident/43/ Incident solved

]]> 2022-10-24T16:00:00+00:00 Next14 System Status <![CDATA[Delay during processing]]> https://status.next14.com/incident/42/ Some stats are not updated, we are investigating the issue

]]> 2022-08-26T10:00:00+00:00 Next14 System Status <![CDATA[Delay in Mobile Push DSP data]]> https://status.next14.com/incident/40/ A delay in the data-pipeline occurred at 2.20 UTC. The queue which is parsing the data fully recovered at 13.00 UTC. All Mobile Push campaigns are running regularly.

]]> 2022-04-28T02:20:00+00:00 Next14 System Status <![CDATA[DSP stats delayed]]> https://status.next14.com/incident/39/ Reporting from all the platforms is recovered. Things seem smoother here than at Facebook's ;-)

]]> 2021-10-03T22:00:00+00:00 Next14 System Status <![CDATA[Amazon DSP Stats Interruption]]> https://status.next14.com/incident/38/ Issue with Amazon DSP related to delay in Amazon DSP reporting is solved.

]]> 2021-08-06T17:00:00+00:00 Next14 System Status <![CDATA[Problema sul Back End della piattaforma]]> https://status.next14.com/incident/36/ Il problema รจ rientrato, stiamo proseguendo le analisi per identificare la causa del disservizio.

]]> 2021-07-06T15:30:00+00:00 Next14 System Status <![CDATA[Tableau Server Maintenance]]> https://status.next14.com/incident/35/ We are performing scheduled Tableau server maintenance on Monday, 22th February 2021 from 18:00 CET to 19:30 CET.

Please note that during the maintenance period dashboards may return an error. If you receive an error, please retry your request after the maintenance window has ended.

Please note that there will be no interruption to ad-serving or reporting data collection during this maintenance. If you have any questions, please contact us by creating a Support ticket at support@next14.com

]]> 2021-02-22T10:55:28+00:00 Next14 System Status <![CDATA[Delay on Amazon DSP data]]> https://status.next14.com/incident/34/ Due to a problem on Amazon side we are experiencing some delays on DSP reporting. Root cause has been identified, we are waiting them to fix the issue.

]]> 2021-02-09T09:21:00+00:00 Next14 System Status <![CDATA[Scheduled Database Maintenance]]> https://status.next14.com/incident/33/ We are performing scheduled database maintenance on Monday, 08th February 2021 from 18:00 CET to 19:30 CET.

Please note that during the maintenance period Console UI and Console API services may return an error. If you receive an error, please retry your request after the maintenance window has ended.

Please note that there will be no interruption to ad-serving or reporting data collection during this maintenance. If you have any questions, please contact us by creating a Support ticket at support@next14.com

]]> 2021-02-08T17:35:09+00:00 Next14 System Status <![CDATA[Scheduled Database Maintenance]]> https://status.next14.com/incident/32/ We are performing scheduled database maintenance on Monday, 25th January 2021 from 18:00 CET to 19:00 CET.

Please note that during the maintenance period Console UI and Console API services may return an error. If you receive an error, please retry your request after the maintenance window has ended.

Please note that there will be no interruption to ad-serving or reporting data collection during this maintenance. If you have any questions, please contact us by creating a Support ticket at support@next14.com

]]> 2021-01-25T14:42:00+00:00 Next14 System Status <![CDATA[Scheduled Database Maintenance]]> https://status.next14.com/incident/31/ We are performing scheduled database maintenance on Tuesday, 19th January 2021 from 18:00 CET to 19:00 CET.

Please note that during the maintenance period Console UI and Console API services may return an error. If you receive an error, please retry your request after the maintenance window has ended.

Please note that there will be no interruption to ad-serving or reporting data collection during this maintenance. If you have any questions, please contact us by creating a Support ticket at support@next14.com

]]> 2021-01-14T16:04:49+00:00 Next14 System Status <![CDATA[Data Delay]]> https://status.next14.com/incident/30/ There is a delay in data processing. We are working on the solution

]]> 2020-12-14T09:34:00+00:00 Next14 System Status <![CDATA[Dashboards are down]]> https://status.next14.com/incident/28/ Due to an internal issue, some dashboards are currently not available. Issue has been identify, we are currently working on a solution

-- SOLVED --

]]> 2020-12-11T08:58:00+00:00 Next14 System Status <![CDATA[Amazon DSP has stats delay]]> https://status.next14.com/incident/27/ For some advertisers we are experiencing a stats delay.

Root cause has been identified, currently under resolution.

Issue was on amazon side: this error corresponds to total number of rows in the generated report being high. The limit is 100000 rows.

]]> 2020-11-19T08:22:00+00:00 Next14 System Status <![CDATA[Delay in Amazon DSP Stats]]> https://status.next14.com/incident/26/ Amazon DSP stats could be delayed, the issue is currently under investigation.

Issue was on amazon side, it has been fixed and data was already re-processed.

]]> 2020-11-02T11:41:00+00:00 Next14 System Status <![CDATA[Sales Data Missing for Amazon DSP]]> https://status.next14.com/incident/25/ Due to a bug on Amazon side, sales data are missing for the last few days. We are working with Amazon on a solution.

]]> 2020-10-09T15:38:00+00:00 Next14 System Status <![CDATA[Reporting delay on Amazon data]]> https://status.next14.com/incident/24/ We are experiencing a delay in data coming from Amazon Search and Amazon DSP, currently under investigation.

]]> 2020-10-01T15:18:00+00:00 Next14 System Status <![CDATA[Data Delay]]> https://status.next14.com/incident/23/ There is a delay in data processing. We are working on the solution

]]> 2020-09-16T08:33:00+00:00 Next14 System Status <![CDATA[Data delay]]> https://status.next14.com/incident/22/ There is a delay in data processing. We are working on the solution

]]> 2020-09-09T09:09:00+00:00 Next14 System Status <![CDATA[Dashboard not available for some advertisers]]> https://status.next14.com/incident/21/ An error message is displayed instead of the dashboard, issue is currently under investigation

]]> 2020-07-07T14:32:00+00:00 Next14 System Status <![CDATA[Stats could be delayed]]> https://status.next14.com/incident/20/ Today's stats might be delayed...

]]> 2020-07-07T08:03:48+00:00 Next14 System Status <![CDATA[Google Login In Not Available]]> https://status.next14.com/incident/19/ Due to technical issue Login with Google is not available.

]]> 2020-06-29T10:45:00+00:00 Next14 System Status <![CDATA[Stats could be delayed]]> https://status.next14.com/incident/18/ Today's stats might be delayed due to a technical issue. We are working on it.

]]> 2020-05-28T13:36:00+00:00 Next14 System Status <![CDATA[Store Plus Sensor Network Partially Down]]> https://status.next14.com/incident/17/ We are having problems with some Store Plus Sensors. Root cause has been identified, we are working on it.

SOLVED

]]> 2020-05-11T08:53:00+00:00 Next14 System Status <![CDATA[Amazon DSP has stats delay]]> https://status.next14.com/incident/16/ For some advertisers we are experiencing a stats delay.

Root cause has been identified, currently under resolution.

The error was due to an old file, with missing columns, Amazon was sending us despite the fact that it was cancelled.

]]> 2020-04-02T08:38:00+00:00